1. Superior Clumping:
Made from 100% natural corn starch, this cat litter forms quick and firm clumps, making scooping and cleaning hassle-free. This feature helps to maintain a cleaner and fresher litter box.
2. Excellent Odor Control:
The natural properties of corn starch effectively neutralize unpleasant odors, providing a fresh and pleasant environment for both you and your cat.
3. Dust-Free Formula:
Our cat litter is carefully processed to minimize dust, ensuring a healthier and more comfortable breathing experience for your cat. This dust-free feature also helps to keep your home cleaner.
4. Environmentally Friendly:
Made entirely from natural corn starch, this cat litter is eco-friendly and biodegradable. It is safe for your cat, your home, and the environment.
5. Soft Texture:
The White-Jade formula is gentle on your cat's paws, encouraging regular use and reducing the risk of litter box avoidance.
6. Long-Lasting:
A little goes a long way with pidan Cat Litter. The efficient clumping action means less frequent litter changes, saving you time and money.
7. Non-Flushable:
For the safety of your plumbing system, please dispose of used cat litter in the trash. This product should not be flushed down the toilet.
Usage Instructions:
- Fill your cat’s litter box with pidan Cat Litter White-Jade to a depth of about 5-7 cm (2-3 inches).
- Regularly scoop out clumps and solid waste to maintain cleanliness.
- Replenish the litter as needed to maintain the recommended depth.
- Completely change the litter and clean the litter box every 2-3 weeks or as needed.
- Dispose of used litter in the trash. Do not flush it down the toilet.
Product Specifications:
- Material: 100% Natural Corn Starch
- Color: White
- Packaging: 2.35 kg (5.17 lbs) bag
- Shelf Life: 24 months from production date
Precautions:
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Storage: Store in a dry and cool place for longevity.
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Transportation Note: During transportation, the package can collide, causing the bag to lose its vacuum. This does not affect the cat litter's function and shelf life. The primary purpose of the vacuum packaging is to reduce dust and minimize the package size for easier shipping. The quality and effectiveness of the cat litter remain unchanged even if the vacuum seal is compromised.
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Color Variation: Different batches of cat litter may vary slightly in color, which is normal.
For some of the items, you have the option to pre-order in advance.
*All Pet Food (NOT include Korean/Japan Brand) if Pre-order, gets 5% Discount!!!!!!*
Please be aware that the processing time for pre-reserved items is approximately 1-4 weeks. However, actual delivery times may vary due to supplier conditions, resulting in either earlier or delayed shipments. Once the reserved items reach our warehouse, we will coordinate pickup, delivery, or shipment within 1-2 business days.
You will receive a confirmation email once all pre-reserved products in your order are ready for dispatch.
Please Note: In the event if the pre-order products becomes unavailable from our suppliers, we may remove them from your order or cancel the entire order if all item is not available (e.g: This will happen if company stop producing them) :(
We appreciate your understanding and patience in this matter.
Thank you~
Return and Exchange
Because all sales are final, there is no return or exchange for the sold item.
Defective Product
Suppose you think you received a defective product. In that case, you will need to take clear pictures or record a video and include a description to tell us where the defect is and how it is a defect and send it to us. Our email is: lunapetsup@gmail.com
If you cannot provide good pictures or videos to show the defect, you need to ship or bring the product to our warehouse. However, you are responsible for the return shipping fee. The warehouse address is only provided when requested by emailing lunapetsup@gmail.com
And then, we will forward the pictures or videos to the brand. Then, the brand will review and determine whether it is a defect or wear and tear. If the brand confirms it is a defect, we will issue you a refund for the defective product.
We are not responsible for any manufacturing defect product because the responsibility is of the brand. However, we will help you with the defective claim as much as we can.
Please note that you cannot claim a product defective after 30 days, starting from when the carrier's tracking system marks your parcel or parcels as delivered.
Cancelations
You cannot cancel your order after you receive a tracking number.
Also, you cannot cancel a pre-order item.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lunapetsup@gmail.com
Contact Us
We are here to answer your questions. Please email us at lunapetsup@gmail.com
*Mandarin and Cantonese Service Also Available*
We will reply to you in 1 or 2 business days.
Thank you~
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