Pickup Policy
LOCAL PICKUP
Free local pick-up location: Vancouver
Orders can be picked up once you receive the pick up email.
An email will be sent to you when your order is ready for pickup. After receiving the confirmation email.
If your order contains pre-ordered items, we will send you a confirmation email when all pre-ordered items in your order are ready!
PLEASE NOTE:
Please contact our Customer Service Team at lunapetsup@gmail.com with questions regarding your orders, and within 48 hours of receiving your order if you found a problem (item missing, damage, etc).