OVERVIEW

Welcome to My Lucky Pets! This website, operated by Luna, provides you with access to our services, products, and information. By using our site, you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). These terms apply to all users of the site, including visitors, customers, vendors, and contributors of content.

Please carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree with any part of these terms, you may not access the website or use any services provided herein. Your acceptance of these Terms of Service is an explicit agreement to adhere to them.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

SECTION 1 - ONLINE STORE TERMS

By using our services, you confirm that you are of legal age in your state or province of residence or have consent from a legal guardian to use our site. Our products and services must not be used for any unlawful purpose, and you agree not to violate any laws in your jurisdiction while using our services. Transmitting any viruses or destructive code through our service is prohibited and will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content, excluding credit card information, may be transferred unencrypted over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our services without explicit written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We aim to provide accurate and current information on our site, but we are not responsible if any information is inaccurate, incomplete, or outdated. The material on this site is for general information only and should not be solely relied upon for decision-making.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice. We reserve the right to modify or discontinue our services at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We strive to display accurate product images and descriptions, but we cannot guarantee that your display will accurately reflect the products.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of products or services. We may discontinue products or services at any time. Offers for any product or service on this site are void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation of an order, we will attempt to notify you using the contact information provided.

You agree to provide accurate purchase and account information for all transactions made at our store. Keeping your account information current helps us complete your transactions and communicate with you effectively.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may offer access to third-party tools that we do not monitor or control. Your use of these tools is at your own risk, and we provide them "as is" without any warranties or endorsements. Your use of optional tools offered through the site is entirely at your own risk and discretion. We may also introduce new features or services which will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our services may contain links to third-party websites not affiliated with us. We are not responsible for the content or accuracy of any third-party materials or websites. Your use of third-party links and their services is at your own risk, and you should review their policies and practices before engaging in any transactions.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit content to us, whether at our request or unsolicited, you grant us the right to use, edit, publish, and distribute that content without restriction. We are not obligated to maintain your submissions in confidence or compensate you for them.

We reserve the right to monitor, edit, or remove content that we believe violates any laws or these Terms of Service. Your comments must not infringe on any third-party rights or contain unlawful or abusive content. You are solely responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. You can view our Privacy Policy for more information.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We aim to provide accurate information, but occasionally errors or omissions may occur on our site. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if needed, without prior notice.

SECTION 12 - PROHIBITED USES

You may not use our services for any unlawful purpose or violate any laws while using our site. You must not harass, abuse, or interfere with our services. Any use that compromises the security or functionality of our site is prohibited. We reserve the right to terminate your use of the service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We cannot guarantee that our service will be uninterrupted, error-free, or secure. Your use of our service is at your own risk, and we provide the service "as is" and "as available" without warranties or conditions, whether express or implied.

We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or any products obtained through the service. In jurisdictions where the exclusion or limitation of liability is not permitted, our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless My Lucky Pets and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by ceasing to use our services. We reserve the right to terminate your access to our services at our discretion if we suspect or determine that you have violated these Terms of Service.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, along with any policies or rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

SECTION 18 - GOVERNING LAW

These Terms of Service and any agreements where we provide you services shall be governed by and construed in accordance with the laws of Vancouver, British Columbia, Canada.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of our website or services following any changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at admin@myluckypets.ca.

Last Updated: June 2023