Main differences in the new Pura Max 2 compared to the previous version:
PURAMAX 2 upgrades the cylinder with a seamless ShieldBase to ensure 360° seal, reducing the chores of frequent cleaning. No worries if your cats like to urinate along the edges or in elevated positions
Two new green litter shifters ensure optimal cleanliness and minimize litter usage, providing superior waste cleaning solutions
The new compartment in the trash bin houses the new N50 deodorizer, and the innovative sensor will detect the presence of the deodorizer
The new ergonomic and soft buttons protect the buttons from accidental impacts
Features:
- An efficient and automatic system that cleans up your cat’s messes with no effort, freeing both your hands and time
- Extra large capacity for multi-cat use with 76L large cylinder
- Easily accessible with low and wide entrance - suitable for large breeds
- xSecure system's built-in sensors protects cat's safety and pauses when cat approaches
- Sifting panel automatically filters all clumps away - mess free and no more scooping
- Fully sealed waste bin helps prevent bad odors from spreading
- Use Petkit APP to monitor cat's health e.g. weight, toilet time and duration
- Remote interconnection allows you to control device even when away from home
- Dual odor control with Smart Spray sterilisation up to 99% and N50 Odor Eliminator
- Compatible with all types of clumping cat litter - tofu, bentonite or mixed litter
- Durable upgraded chamber surface liner that prevents clumps from sticking to it
- Waterproof, leakproof and scratch resistant upgraded surface liner
- Ultra-quiet operation at 35dB - works quietly as you sleep
- Detachable globe chamber for easy cleaning
- User-friendly control panel
- Minimum cat weight: 1.5kg
- Chamber size: 480 x 520mm
- 1 year official Petkit Canada warranty
Specifications:
– Device size: 65.8 x 60.3 x 60.5cm
– Materials: ABS
– Connections: 2.4GHz WiFi + Bluetooth
Within the box, you’ll have:
- 1x PETKIT Pura Max 2 Main Unit
- 1x Cat Litter Mat
- 1x Users Manual
- 1x Quick Start Guide
- 1x Pura Air Smart Spray
- 2x Air Purifying Liquid
- 1x Litter Shifter
- 1x Stickers Set
- 1x Magnetic Cat Litter Remover
- 1x Pet Odor Eliminator N50
- 2x Trash Bag Roll (20pcs ea.)
- 1x Adapter
For some of the items, you have the option to pre-order in advance.
*All Pet Food (NOT include Korean/Japan Brand) if Pre-order, gets 5% Discount!!!!!!*
Please be aware that the processing time for pre-reserved items is approximately 1-4 weeks. However, actual delivery times may vary due to supplier conditions, resulting in either earlier or delayed shipments. Once the reserved items reach our warehouse, we will coordinate pickup, delivery, or shipment within 1-2 business days.
You will receive a confirmation email once all pre-reserved products in your order are ready for dispatch.
Please Note: In the event if the pre-order products becomes unavailable from our suppliers, we may remove them from your order or cancel the entire order if all item is not available (e.g: This will happen if company stop producing them) :(
We appreciate your understanding and patience in this matter.
Thank you~
Return and Exchange
Because all sales are final, there is no return or exchange for the sold item.
Defective Product
Suppose you think you received a defective product. In that case, you will need to take clear pictures or record a video and include a description to tell us where the defect is and how it is a defect and send it to us. Our email is: lunapetsup@gmail.com
If you cannot provide good pictures or videos to show the defect, you need to ship or bring the product to our warehouse. However, you are responsible for the return shipping fee. The warehouse address is only provided when requested by emailing lunapetsup@gmail.com
And then, we will forward the pictures or videos to the brand. Then, the brand will review and determine whether it is a defect or wear and tear. If the brand confirms it is a defect, we will issue you a refund for the defective product.
We are not responsible for any manufacturing defect product because the responsibility is of the brand. However, we will help you with the defective claim as much as we can.
Please note that you cannot claim a product defective after 30 days, starting from when the carrier's tracking system marks your parcel or parcels as delivered.
Cancelations
You cannot cancel your order after you receive a tracking number.
Also, you cannot cancel a pre-order item.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lunapetsup@gmail.com
Contact Us
We are here to answer your questions. Please email us at lunapetsup@gmail.com
*Mandarin and Cantonese Service Also Available*
We will reply to you in 1 or 2 business days.
Thank you~
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