Upgraded automatic pet feeder with dual hoppers meets various nutritional needs. Relish in the joy of capturing every cherished moment of your furry friend with a built-in camera.
AI Capturing Movements
Discover the magic of an AI-powered camera that allows you to effortlessly monitor your pets' feeding and well-being, no matter where you are. The video timeline on the PETKIT app displays all of your pets' activities for convenient viewing.
Every Valuable Moment, Clear at A Glance
The auto-tracking system effortlessly captures, records, and categorizes videos according to your pets' activities, from playful antics to satisfying meals, providing you with a clear overview of their activities.
Always There, Always Caring
Stay connected with your beloved furry companions in real time. Utilize two-way audio to delight in the experience of remotely interacting with your pets and capturing precious moments with just a single click. Set the camera's operating time and disable voice recording via the app, so you can take full control of your privacy.
Infrared Night Vision
With a built-in 940nm infrared LED fill light and high-sensitivity sensor, the camera intelligently switches to night vision mode, easily capturing the movement of pets at night.
Customize Respective Feeding Plans on the APP
With the dual hoppers, you can create custom blends to mix a percentage of food from the left hopper with a percentage of food from the right. Or you can set it to dispense food from only one of the hoppers. Precise portion control (up to 10 portions per meal in each hopper) helps pets develop healthy dietary habits.
Personalized Meal Call
Record a personalized voice message within 20 seconds and play it to help your pet become more familiar with the feeder. Automatically play your voice message while dispensing food to remind your pets that it's mealtime.
Stay Informed About the Device's Status
A notification message will alert you in the event of insufficient food, power failure, or any other malfunctions.
Dual Hopper, Dual Dispensing System
The 21-cup capacity is enough to feed an adult cat for 30 days, which is also friendly for multi-pet families. The dual hopper design enables it to store different types of food separately, which is especially suitable for pets with special dietary requirements.
Anti-blockage Design
A notification message will alert you in the event of insufficient food, power failure, or any other malfunctions.
* It is recommended that the size of the kibble should not exceed 12mm (0.47in).
Freshness in Every Bite
Multiple fresh-lock system protects pet food from moisture, mold, and insects, ensuring that the food remains fresh and tasty. Detachable divider keeps different types of food separate to avoid cross-contamination.
Never Miss A Meal
Lasting up to 60 days, the backup batteries ensure that feeding never stops, even when there is a power outage.
*The camera doesn’t work in battery mode. Batteries need to be purchased separately, and the device works with four D-cell alkaline batteries.
For some of the items, you have the option to pre-order in advance.
*All Pet Food (NOT include Korean/Japan Brand) if Pre-order, gets 5% Discount!!!!!!*
Please be aware that the processing time for pre-reserved items is approximately 1-4 weeks. However, actual delivery times may vary due to supplier conditions, resulting in either earlier or delayed shipments. Once the reserved items reach our warehouse, we will coordinate pickup, delivery, or shipment within 1-2 business days.
You will receive a confirmation email once all pre-reserved products in your order are ready for dispatch.
Please Note: In the event if the pre-order products becomes unavailable from our suppliers, we may remove them from your order or cancel the entire order if all item is not available (e.g: This will happen if company stop producing them) :(
We appreciate your understanding and patience in this matter.
Thank you~
Return and Exchange
Because all sales are final, there is no return or exchange for the sold item.
Defective Product
Suppose you think you received a defective product. In that case, you will need to take clear pictures or record a video and include a description to tell us where the defect is and how it is a defect and send it to us. Our email is: lunapetsup@gmail.com
If you cannot provide good pictures or videos to show the defect, you need to ship or bring the product to our warehouse. However, you are responsible for the return shipping fee. The warehouse address is only provided when requested by emailing lunapetsup@gmail.com
And then, we will forward the pictures or videos to the brand. Then, the brand will review and determine whether it is a defect or wear and tear. If the brand confirms it is a defect, we will issue you a refund for the defective product.
We are not responsible for any manufacturing defect product because the responsibility is of the brand. However, we will help you with the defective claim as much as we can.
Please note that you cannot claim a product defective after 30 days, starting from when the carrier's tracking system marks your parcel or parcels as delivered.
Cancelations
You cannot cancel your order after you receive a tracking number.
Also, you cannot cancel a pre-order item.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lunapetsup@gmail.com
Contact Us
We are here to answer your questions. Please email us at lunapetsup@gmail.com
*Mandarin and Cantonese Service Also Available*
We will reply to you in 1 or 2 business days.
Thank you~
Keep your pet happy and healthy with great prices on the best products
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