- Battery-operated, 83 Days Running
Featuring the battery-operated operation and a battery life of 83 days, you can place the pet water fountain anywhere indoors without the constraints of plugs.
- Drinking Habits Tracking
Monitor your furry friends’ drinking frequency and drinking duration via PETKIT app, gaining valuable insights into their hydration habits.
- Personalized Water Flow Modes
Choose multiple working modes to adjust fountain streams. On battery mode, the water releases for 25 seconds every hour by default. You can customize the water flow and sleep intervals based on pets’ drinking patterns, enticing pets to drink more water.
- Get Working Status via App
With the reminder on the PETKIT APP, you will stay informed about the working status in case of water shortage, filter replacement, low battery, and other malfunctions.
- Large Capacity, Hassle-Free Hydration
With 101 oz/3000 ml capacity, our substantial reservoir frees your hands from frequent water refills and ensures furry friends have access to plenty of fresh water throughout the day.
- Hydrate Healthier Than Ever
One-way circulation filtration system enhances thorough purification, ensuring pets savor cleaner and healthier drinking experiences through multi-layer filtration.
- Dream Soundly in Ultra Tranquility
You and your pets can enjoy uninterrupted sweet dreams with the water fountain’s 26dB ultra-quiet performance.
- All Detachable, Simple Assembly & Cleaning
The all-detachable design makes cleaning and assembly effortless.
Features
Wireless Pump
Capacity: 101oz / 3L
Water Tank Material: Food-grade ABS
PETKIT FILTER UNIT RECT
Cleaner Water, Healthier Hydration
- Savor Purity in Every Sip
Multi-layer filtration system effectively removes impurities and odor, ensuring every sip is fresh and tasty. Drinking plenty of clean water for pets can help reduce the likelihood of urinary tract infections.
- For Your Pet’s Well-being
Before use, please rinse the filter thoroughly with clean water. For your cat's health, replacing the filter every 2-4 weeks is recommended.
Note: Each pack comes with 5 pieces of replacement fountain filter units. (Total 2 Packs / 10 pieces)
For some of the items, you have the option to pre-order in advance.
*All Pet Food (NOT include Korean/Japan Brand) if Pre-order, gets 5% Discount!!!!!!*
Please be aware that the processing time for pre-reserved items is approximately 1-4 weeks. However, actual delivery times may vary due to supplier conditions, resulting in either earlier or delayed shipments. Once the reserved items reach our warehouse, we will coordinate pickup, delivery, or shipment within 1-2 business days.
You will receive a confirmation email once all pre-reserved products in your order are ready for dispatch.
Please Note: In the event if the pre-order products becomes unavailable from our suppliers, we may remove them from your order or cancel the entire order if all item is not available (e.g: This will happen if company stop producing them) :(
We appreciate your understanding and patience in this matter.
Thank you~
Return and Exchange
Because all sales are final, there is no return or exchange for the sold item.
Defective Product
Suppose you think you received a defective product. In that case, you will need to take clear pictures or record a video and include a description to tell us where the defect is and how it is a defect and send it to us. Our email is: lunapetsup@gmail.com
If you cannot provide good pictures or videos to show the defect, you need to ship or bring the product to our warehouse. However, you are responsible for the return shipping fee. The warehouse address is only provided when requested by emailing lunapetsup@gmail.com
And then, we will forward the pictures or videos to the brand. Then, the brand will review and determine whether it is a defect or wear and tear. If the brand confirms it is a defect, we will issue you a refund for the defective product.
We are not responsible for any manufacturing defect product because the responsibility is of the brand. However, we will help you with the defective claim as much as we can.
Please note that you cannot claim a product defective after 30 days, starting from when the carrier's tracking system marks your parcel or parcels as delivered.
Cancelations
You cannot cancel your order after you receive a tracking number.
Also, you cannot cancel a pre-order item.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lunapetsup@gmail.com
Contact Us
We are here to answer your questions. Please email us at lunapetsup@gmail.com
*Mandarin and Cantonese Service Also Available*
We will reply to you in 1 or 2 business days.
Thank you~
Keep your pet happy and healthy with great prices on the best products
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